Your general practice team is your first point of contact for health advice or care.
Learn moreSupporting general practices across Te Manawa Taki to deliver sustainable, high-quality care.
Learn moreWho we are, what we stand for, and how we work with general practices across our region. People, purpose, and a genuine commitment to health and wellbeing for all.
Learn moreCall Healthline to talk to a health professional 24 hours a day, 7 days a week, and they will point you in the right direction.
Pinnacle partners with Practice Plus to provide same day virtual after-hours GP appointments for enrolled patients, as an extension of our regular medical centre team.
Call your GP, find a GP or visit Practice Plus for a virtual appointment.
Browse our complete library of tools, guides, webinars, and support materials. Use search and filters to find exactly what you need.
Showing 37–48 of 267 resources
Website
The quarterly patient experience survey (PES) is the biggest health survey in New Zealand and is a great way of getting feedback from patients. Read all the need-to-know information about successfully running the survey here.
Website
Mentoring is a great tool to support new practice managers, especially those new to healthcare, as they find their feet. We've identified existing mentoring programmes that may be accessible to practice managers, with a focus on structured, one-on-one mentorship models.
Since 2008, the Pinnacle New Graduate Nurse Programme has helped practices support new graduate nurses with funding, workshops, and peer support. In 2025, a key change has been introduced with the launch of a new national funding stream from Te Whatu Ora, aimed at supporting up to 400 graduate registered nurses across primary care, community, and rural health settings.
Video
This webinar series is for Pinnacle practice nurses new to practice nursing. The series covers some of the services and functions of Pinnacle Midlands Health Network; core aspects of the practice nurse role and other multi-disciplinary roles connected to general practice.
Form | Document
Point of care testing (POCT) capability is becoming increasingly available in general practice. POCT enables rapid clinical decision-making, an increased likelihood of keeping people well and closer to home (by avoiding referral to hospital) and addresses rural inequities which may be compounded by distance and infrastructure. Pinnacle has developed guidance for quality control of POCT in general practice and a POCT adverse events monitoring system.
Website | Document
Pinnacle is a recertification programme provider partner for designated registered nurse prescribers in community health (RNPCH). Find out more about the programme and how to make an application.
Document
Pinnacle has released a climate change position statement, acknowledging the urgent threat climate change poses to health and wellbeing across our communities. Our board has developed this statement to guide our network in reducing climate impacts and strengthening resilience.
Document | Website
Advice and resources to assist you in offering virtual care.
The Aotearoa Immunisation Register (AIR) is replacing the aging National Immunisation Register (NIR).
Website
We have two full-time nurse leads across the Pinnacle network — Ngaire Signal (Waikato) and Jessica Knight (Taranaki) — and two part-time nurse leads — Jane Wilkie (Tairāwhiti) and Hannah Milner (Lakes). Our nurse leads work as a team to support over 450 nurses across all four districts, with a key focus on growing and supporting our nursing kaimahi (staff).
Website | Document
Since November 2021 people have been able to request an assessment and if eligible receive an assisted death. Every practice needs to be prepared for this conversation.
The Quality Improvement Programme (QI Programme) launched 1 July 2024. The programme will be rolled out over three years, with year one focusing on building Quality Improvement capability in general practice.